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90ko Casino / Mobile
ACCOUNT TERMS

90ko Terms Conditions: What You Agree To

These terms set out how your 90ko account works, what you can do with it, and what we expect from you in return. Access to our platform depends on your local law and eligible regions — read these terms carefully before you start.

  • Account eligibility applies by region
  • Wallet use covered: bKash, Upay
  • Terms updated when policy changes
  • Contact support for any dispute
POLICY POSTURE

How These Terms Govern Your Use

By opening and using a 90ko account, you confirm that you have read and accepted these terms in full. They form the complete agreement between you and 90ko for every activity carried out through your account — placing sports market selections, browsing the casino lobby, or moving funds using bKash or Upay. We may update these terms when our services change or when regulatory requirements shift. When we do, we will post the revised version on this page with a new effective date. Continued use of your account after an update means you accept the revised terms. If you do not agree, you should stop using the account and contact support to discuss your options. These terms apply regardless of the device you use — mobile browser, desktop, or any other method of access. They do not override local law in Bangladesh or any other eligible region: where local law sets a different standard, that standard applies. Nothing in these terms should be read as a guarantee of availability in any specific location. Access to sports markets, table games and wallet functions is always subject to the eligibility conditions shown at registration and to changes in applicable law.

  • bKash wallet transactions

  • Upay deposit and withdrawal

  • Account registration scope

  • Sports and casino access

  • Regional eligibility conditions

TERMS COVERAGE

What These Terms Cover and What They Do Not

These terms draw a clear line between what falls inside this agreement and what sits outside it. Understanding the scope helps you know where to look if something is not addressed here — for example, third-party services linked from the platform have their own separate terms and are not our responsibility.

  • Account Access

    Your login credentials, session security and account settings are fully within the scope of these terms. You are responsible for keeping your access details private. Any activity on your account is treated as authorised unless you report otherwise.

  • Wallet Transactions

    Deposits and withdrawals made through bKash or Upay are covered here, including the transaction records visible in your account dashboard. Payment processing times depend on the respective payment rails and are outside our direct control once a transfer is initiated.

  • Site Content

    All content we publish — sports odds, game lobbies, promotional notices and policy pages — is covered by these terms. We retain the right to update, remove or restrict any content at any time without prior notice, subject to applicable law.

  • Third-Party Services

    Links to external sites, studio providers and payment processors operate under their own terms. We are not a party to those agreements. If a third-party service changes its terms or availability, that does not alter the terms you hold with 90ko directly.

YOUR ACCOUNT RIGHTS

Actions Available to You Under These Terms

These terms are not only obligations — they also describe rights you hold as an account holder. You can review your full transaction history, including every bKash or Upay movement, directly from the wallet section of your signed-in account dashboard. If any record looks incorrect, you have the right to raise it with us in writing through the support channel. You may also correct personal details held on your account — name spelling, contact number or linked wallet reference — by going to account settings and following the fields shown there. We ask that you keep these details accurate because they affect how wallet verification works and how we respond to account queries. If you want to understand how a specific term applies to your situation, or if you believe we have applied a term incorrectly, you can put your question to us in writing. We will review it against the policy version active at the time the event occurred. You always have the right to stop using the account — no penalty applies to ceasing activity, though any pending transactions follow their normal completion path.

  • Review Transaction Records

    Open the wallet section in your signed-in account to see a full log of deposits and withdrawals. Each entry shows the method used — bKash or Upay — the amount and the timestamp recorded at the time of processing.

  • Correct Account Details

    Go to account settings to update your name, mobile number or linked wallet reference. Changes take effect after the verification step shown on screen. Keeping details current helps avoid delays when a support query needs identity matching.

  • Raise a Policy Question

    Send a written query through our support route if a term is unclear or if you think it has been applied incorrectly. Reference the relevant section and the date of the event. We review every submission against the policy version active at that time.

  • Request Account Support

    If you need help acting on any right described here — from correcting a record to querying a transaction — the live chat route in the support section of the site is the fastest path to a response from our account team.

CONTACT ROUTES

Reach Us About These Terms

If something in these terms raises a question, or if you need to act on a right described above, the following channels are the ones we publish for policy and account matters. Use the route that suits your query type.

  • Live Chat

    Open the chat icon from any page on the site while signed in. This route handles account-level questions, including terms clarifications and wallet transaction queries for bKash and Upay.

  • Email Support

    Send a written message to the support email address listed in the Contact section of the site. Include your account reference and the specific term or transaction you are asking about for a faster response.

  • Account Help Section

    The Help section in your signed-in account contains policy summaries and step-by-step answers to common terms questions. Check there first — many wallet and access queries are resolved without needing to contact the team directly.

HOW WE HANDLE THIS

Policy Handling, Data and Account Security

We apply these terms consistently across every account, whether you are active in sports markets, the casino lobby, or moving funds between wallet and account. The way we handle your data, secure your session and retain your records is part of how these terms work in practice.

  • Data Handling

    Account data you provide at registration — contact details, linked wallet references for bKash or Upay — is held only for account management and policy compliance. We do not share it with third parties outside what these terms and applicable law require.

  • Cookie and Session Policy

    We use session cookies to keep your account active while you browse. These are covered by the cookie notice shown on first visit. Disabling cookies will affect how your session behaves across the sports and casino sections of the site.

  • Account Security

    You are responsible for the security of your login credentials under these terms. If you believe your account has been accessed without your permission, contact support immediately via the live chat route and we will initiate a review.

  • Record Retention

    Transaction records and account history are retained for the period required by applicable policy and law. You can view your own records in the wallet section of the dashboard at any time. Requests to access or correct records go through the email support route.

TERMS FAQ

Common Questions About These Terms

These are the questions we see most often about how these terms apply to your account and activity on 90ko. If your question is not here, the support routes above are the right next step.

Do these terms apply to both sports betting and casino use on the same account?

Yes. One account covers both sections, and these terms apply to every action you take — whether that is placing a selection on cricket markets, opening a table game, or moving funds via bKash or Upay. The same rules and rights apply regardless of which section you are in.

What happens if 90ko updates these terms?

We post the revised terms on this page with a new effective date. If you continue using your account after that date, you are treated as having accepted the updated version. If you do not agree with a change, stop using the account and contact support to discuss next steps.

Can I use my account if I am not sure about eligibility in my region?

Access depends on your local law and eligible region. We cannot confirm eligibility on your behalf. Review the registration conditions shown at the account opening step and, if you are unsure, seek local legal advice before continuing. These terms do not override any applicable local law in Bangladesh or elsewhere.

How do I dispute a transaction that appears in my bKash or Upay history?

Go to the wallet section of your signed-in account and locate the specific entry. Then contact support in writing — via email or live chat — with your account reference, the transaction date and the amount shown. We review the record against the processing log and respond in writing.

What do these terms say about account suspension or closure?

We reserve the right to suspend or close an account if terms are breached, if fraudulent activity is detected, or if required by applicable law. You will be notified through the contact details on your account. Pending wallet balances are handled according to the conditions set out at the time of closure.

Who do I contact if I think a term has been applied incorrectly to my account?

Send a written query to the email support address listed in the Contact section of the site. Include your account reference, the term you are questioning and the date the event occurred. We review each case against the policy version active at that time and respond in writing.