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90ko sets out these legal terms so you understand exactly how your account, your data, and your activity on this platform are handled. Access to our services depends on your local law and eligible regions.
Our terms are written for accounts opened and used in supported regions, including Bangladesh where local law permits access. When you create an account on 90ko, you enter into an agreement that covers how we collect and store your information, how transactions through bKash and Upay are recorded, and what obligations both sides carry. We do not make eligibility decisions on your behalf — it is your responsibility to confirm that using this platform is lawful where you are located. Our policy documents are published in English and apply as written; any translation is for convenience only and the English version controls in the event of a conflict. We update these terms when our services change, and we notify active account holders of material changes before they take effect. Continued use of your account after a notified update constitutes acceptance of the revised terms. If you have a question about a specific clause, our support route is the right place to raise it — the contact details are in the support section below.
Deposits and withdrawals processed through bKash are recorded on your account statement. The transaction record visible in your account dashboard is the authoritative log for any bKash activity.
Upay transfers to and from your 90ko wallet are captured in the same transaction ledger. Review your account history page to see itemised Upay movements with timestamps.
Your account is subject to the terms active at the time of registration and any updates notified thereafter. Regional access depends on applicable local law; 90ko does not override legal restrictions.
We publish changes to legal documents before they come into effect. Check the legal section of your account for the current version date and a summary of what changed.
Not every interaction with 90ko falls under the same policy rule. This section clarifies where our terms apply directly, where they apply with limits, and where third-party rules take over.
Our terms govern how you open, verify, and manage your 90ko account — including login credentials, identity checks we are required to carry out, and account suspension or closure procedures.
Deposits and withdrawals through bKash and Upay fall within our transaction policy. The payment provider's own terms also apply to the transfer leg that happens on their platform, separate from our account ledger.
The games, odds, promotional notices, and editorial content on 90ko are covered by our content terms. Studios such as Joker, JDB, Microgaming, and Pragmatic Play supply game content under their own licensing arrangements.
External links, payment gateways, and identity verification partners operate under their own terms. We are not liable for the policies of third-party services accessed from our platform, even when the link originates on 90ko.
You have several concrete actions available to you under our policy, and none of them require you to contact a legal team. Start with your account dashboard: the transaction history tab shows every bKash and Upay movement on your wallet, including timestamps and reference numbers you can use if you need to query a specific entry. If the personal details on your account — name, contact number, registered email — need correcting, open the account settings page and follow the edit fields shown there; some changes require identity re-verification, and the page will tell you which ones. For a broader question about how we hold your data or what records we retain, send a written request through our support contact and we will respond with the relevant details. You can also request account closure at any time; the process is described in the account settings section and takes effect once any pending transactions are settled.
Your full transaction history — bKash deposits, Upay withdrawals, game account credits — is available in the account dashboard under the transaction history tab. No request is needed to view it.
Name, email, and contact number corrections are handled in account settings. Fields that affect identity verification will prompt a re-check before the change saves.
Send your question through the support contact listed on this page. Reference the specific clause or transaction if you have one — it speeds up the response.
Account closure can be initiated from settings. Pending wallet balances must be withdrawn first; the page shows the exact steps and what to expect before the account is deactivated.
If you have a question about these terms, your data, or your account rights, use one of the contact routes below. We only list channels that are actually available on the platform — we do not name hours or response commitments we cannot verify.
Open the chat widget from any page while logged into your account. Use this route for account-specific policy questions where your transaction history is relevant.
Send a written query to the support email address listed in your account settings. Include your account reference and the specific policy section or transaction you are asking about.
The help centre on 90ko covers common policy questions, account rights, and wallet procedures. Check there first — many queries about data and account access are answered in the published articles.
We want you to understand the practical side of how 90ko manages your information and what controls are in place on our end.
We retain account and transaction records for the period required by applicable regulations. You can request a summary of what we hold by contacting support with your account reference; we will specify the categories and retention periods that apply to your account.
We use cookies to keep your session active, remember account preferences, and measure site performance. The cookie notice on 90ko details which cookies are active and gives you control options. Functional cookies required for login cannot be turned off while you are signed in.
Your account password and any verification step shown at login are the primary security layer on your end. We do not store payment credentials — bKash and Upay transactions are authenticated on the provider side. If you notice unexpected account activity, contact support immediately using the live chat route.
For formal requests — data access, correction, or deletion — write to us through the email support route with your account details. We will confirm receipt and follow the process described in our data handling section.
These are questions we see regularly from account holders in Bangladesh about how our legal terms work in practice.
Yes. Your ability to access and use 90ko depends on the laws applicable in your location. We do not make legal determinations on your behalf — you are responsible for confirming that use of this platform is permitted under your local law and in eligible regions.
Log in and open the transaction history tab in your account dashboard. Every bKash deposit and Upay transfer is listed with a timestamp and reference number. This record is the authoritative log for your wallet activity on 90ko.
Yes. Go to account settings and use the edit fields for your name, email, or contact number. Changes that affect identity verification will trigger a re-check before saving — the page will show you exactly which fields require that step.
Send a written request through the email support route listed in your account settings. Include your account reference and specify what you want to know — for example, what categories of data we hold or how long we retain transaction records. We will respond with the relevant details.
You need to withdraw any remaining wallet balance before account closure completes. The account settings closure flow shows this as a required step and will not proceed until the balance reaches zero or your withdrawal is processed through bKash or Upay.
Start with the live chat route while logged in, which connects you to account support with your transaction history visible. For a formal written dispute, use the email support address in account settings and reference the specific decision or transaction you are questioning.